Vintage Floral Imports

A website offering floral accents and home decor to wholesale and retail companies.

To Place an Order

Our minimum order for first-time customers is $300. All re-orders must be a minimum of $150. Orders can be placed using the shopping cart online.

Paper Catalogs

Each year, the completion date for our seasonal catalog has been early to late May for the Holiday version and early November for Spring/Summer. Over these last few years we have seen the delivery times from our factories become slower, leaving us no opportunity to reorder for the upcoming season. This lag time in the production cycle and delivery time forces us to order much earlier than would be optimal in order to accurately predict our inventory requirements. Much of the time, the end result finds us in an inventory shortfall situation with many items nearly sold out by the time our catalog releases and gets into the hands of the customer. For this reason, we find it necessary to discontinue a print catalog going forward and begin relying more on an improved website to feature our product line.

The website will enable us to speed up the introduction of new items to the market by 90 days or more and accurately reflect what is available for immediate purchase as well as making advance seasonal bookings. Instead of waiting for a Holiday catalog to arrive in May, new items can be viewed and ordered in February/March insuring the product is allocated early on and delivered at the appropriate time. Long term, we expect that the website will allow us to introduce some new items even before a major market event such as the Atlanta Gift Show. We realize not having a print catalog may create some inconvenience at first, but we can assure you that we are committed to making our website user friendly and becoming an efficient tool for customers and sales reps alike. Thank you for your patience as we work through this transition.

Credit Requests

We accept Visa, MasterCard, Discover, American Express or Net 30 days with approved credit. If you would like to apply for terms or dating your business must have been in operation for a minimum of one year. Please send your credit references to us via fax or email when you send your sales tax license documentation. Granting credit will be based solely on the applicant's history of paying strictly within other companies' established terms. Customers will be notified of credit status by mail when approved. We do not ship COD orders under any circumstances. Orders placed with credit references must be a minimum of $500 to be approved for terms.

Past Due Accounts

Past due balances are subject to a 1.5% monthly service charge. Orders and back-orders will be held for shipment until your account is current.

Return Policy

We make every effort to ensure your order leaves our warehouse in good condition. Always unpack cartons upon receipt, and examine the contents

All claims for shortages or damaged and defective merchandise must be reported within 10 days. Contact us by phone, fax or email. Please hold packing materials until disposition is made. We may require a photograph as proof of damages. Shortages or damaged and defective items will be replaced (when possible) or a credit will be issued.  We may issue a call tag to retrieve damages at our discretion.

Undamaged merchandise that customers wish to return must be authorized by us prior to shipping it to our warehouse, and will be returned at the customer's expense. (Please DO NOT ship merchandise at any time without prior approval. Our warehouse is not the same address as our offices. Any items returned to the wrong place will be subject to a restocking fee).

Merchandise returned for any reason must be in the original packaging, not priced, and otherwise unaltered.  Returns due to customer error are subject to a 20% restocking fee. We do not issue credit for freight charges under any circumstance.

Note: We are unable to accept returns for any reason after 30 days.

Shipping

Most orders are shipped via FedEx Ground. For some orders, it may be more economical to ship by pallet load via Common Carrier. For truck shipments, we will ship the most economical way and bill the freight charges Due on Receipt. You will benefit from our volume discounts with various shipping companies, as we pass along the savings to you with no additional handling charges, only the exact charges we incur. Our goal is to ship the merchandise to you in the least expensive way.

Back-Orders

Merchandise not shipped on an original order will be automatically back-ordered unless specified otherwise. Back-orders under $100 will be automatically cancelled.

Pricing

Prices and carton pack quantities are subject to change without notice.

A Note on How We Do Business

As a direct importer, we often need anywhere from six to eight months lead time between placing an order and receiving it from overseas. We do our best to order appropriate quantities, but it is difficult to guess what will sell best, and how much. Our seasonal orders are based upon what gets ordered at our showroom at America's Mart in Atlanta, GA.

As such, the earlier you are able to place Spring/Summer and Fall/Holiday orders, the better (in terms of our ability to order appropriate quantities of the items you want). Please note we do not hold inventory at any time. Our recommendation to you as a customer is to order early, and take things as they are available. If you specify a late-in-the-season ship date, then it may result in the loss of particular items as we do ship by earliest ship date, not by order placement date.

Please feel free to call us for a more in-detail explanation at any time.  We look forward to working with you.

Website Terms of Use

Thank you for visiting www.vintagefloralimports.com. We have prepared the following terms and conditions to make our policies clear and concise for our customers and users ("you"). Please review the following basic rules that govern your use of our site. Please note that by using our site you agree to be bound, without limitation or qualification, by these terms and conditions. If you do not agree to these terms, please exit vintagefloralimports.com and do not use our site. Since Vintage Floral Imports may revise this agreement at any time, you should visit this page periodically to review the terms of use. Your continued use of this site means you agree to any and all revisions to this policy. You cannot amend or change these terms of use. Should you have any questions concerning any of our policies, please contact us via the contact form provided on this site.

Legal Information

This website is expressly owned and operated by Vintage Floral Imports, through squarespace.com. Unless otherwise noted, all design and content featured on vintagefloralimports.com, including but not limited to images, artwork, graphics, photography and text, are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Vintage Floral Imports and our affiliates. This website in its entirety is protected by copyright and applicable trade laws. All worldwide rights, titles, and interests are reserved by us and our affiliates. The contents of our website and the website as a whole are intended solely for your personal, noncommercial use. Any use of our website and its contents for purposes other than personal and noncommercial use is prohibited without the prior written permission of Vintage Floral Imports. Do not reproduce, publish, display, modify, sell, or distribute any of the materials from vintagefloralimports.com. You may, however, download or electronically copy and print any of the page contents displayed on the site, but please remember that these are available for your personal, noncommercial use only. Should you choose to download, copy, or forward any site materials via email or other formats, no right, title, or interest in those materials will be transferred to you. You may, however, re-post content published by vintagefloralimports.com to social media forums (including but not limited to Facebook, Twitter, Pinterest, etc.) through share features if properly attributed.  If you would like to use our pictures to sell merchandise through your own website, permission must be obtained prior to use.

This website is not intended for children.  By using this website you are agreeing that you are of legal age. Any fraudulent or illegal activity discovered with the use of this website will be referred to the appropriate law enforcement agency.

Use of this website is at our sole discretion and may be terminated for any reason, or for no reason at all.

Vintage Floral Imports may, from time to time, offer features that allow for user-content to be published and displayed.  Vintage Floral Imports is in no way responsible for user-posted content, and it does not reflect our ideologies or philosophies in any way. We may remove user-posted content at any time and for any reason. Vintage Floral Imports is not responsible for or legally liable for the consequences of any user-posted content. You are not entitled to any form of compensation or royalties for any content you choose to post in relation to vintagefloralimports.com or its affiliates.

Harassment of any kind will not tolerated (be it toward Vintage Floral Imports' employees or other users).

Limitation of Liability

Vintage Floral Imports cannot guarantee that the operation of vintagefloralimports.com will always be error and interruption-free. While we make every attempt to ensure proper functionality, security and avoid errors, using this site is at your own risk and liability. We also cannot guarantee that the server that hosts vintagefloralimports.com is virus or bug free. As a user of this website, you assume full responsibility for any and all risks associated with its use. Vintage Floral Imports will not be held responsible for any damages that occur to your computer or other personal property as a result of using this site.  As a visitor to this site you agree that your access is subject to the terms and conditions within this legal notice, and that Vintage Floral Imports will not be liable for damages of any kind related to the use of or inability to use this website.

Inaccuracies

We try to always present recent, accurate and reliable information on vintagefloralimports.com. However, there may be occasions when some of the information featured on vintagefloralimports.com may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price, item availability, or in any way affects your individual order. Please be aware that we present our content 'as is' and make no claims to its accuracy, either expressed or implied. We reserve the right to correct errors or to update or change product information at any time without prior notice to you. In the event a Vintage Floral Imports product is listed at an incorrect price due to a photographic or typographical error, or error in pricing information from our suppliers, Vintage Floral Imports, shall have the right to refuse or cancel any orders placed for product(s) listed at the incorrect price. Vintage Floral Imports shall have the right to refuse or cancel any such orders.

Availability

Vintage Floral Imports does its utmost to offer you product that is unique, inspired and reflective of our brand philosophy. Please understand that many of our featured items are offered and ordered in limited quantities and, because of their limited availability, stock will not and cannot be refreshed. That means once an item is gone, it may be gone for good and not be offered on the website again. When an item featured on vintagefloralimports.com is no longer in stock, we make every attempt to indicate so in a timely manner. Should you have any questions concerning the availability of a particular item, please contact us via the contact form on this site.

Colors

We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, due to monitor settings, quality and discrepancies, we cannot guarantee that your display of color will be true and accurate to the physical product.

Indemnification

You agree to indemnify, defend, and hold harmless Vintage Floral Imports, its officers, directors, employees, agents, suppliers and any other affiliates (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligence or wrongful conduct) by you or any other person accessing the site using your Internet account. Please protect yourself by keeping your account and other related information confidential.

Communications

Although we will make every effort to respond quickly to applicable email messages, vintagefloralimprots.com is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feedback regarding vintagefloralimports.com, our merchandise and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this website or any email connection. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through vintagefloralimports.com shall become and remain our property. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. However, we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or otherwise are required by law to do so.

© 2017 Vintage Floral Imports. All Rights Reserved.